After sales service was great and the product is built like a tank. I recommend hotshoppa.
We had a specific color and look we wanted for our bedtoom suite. We came across Hotshoppa online after visiting numerous retail furniture stores and not able to find what we wanted for a valuable price. We were not disappointed! Found the exact colour and bed frame we wanted in the extended king size with the mattress bundle offer. Also ordered the King wool doona and mattress Protector. Delivered within 3 business days with a courier company that took care with the products. Super easy assembly, great quality bed frame and fantastic comfortable mattress for a fantastic price. We did have an issue with the bed head extensions arriving marked but customer service have been a delight to deal with in responding quickly and with a satisfactory resolution! Very rare to see a company these days tick all the boxes. Ready to purchase again. Really hope they can offer one day in the near future more colour choices in bedheads. Thank you Hotshoppa for a satisfactory shopping and customer service experience from start to finish!
I’ve never shopped online for a bed, this was the first experience and best move I ever made.
Fantastic bed and mattress, great for my back.
And service was amazing going out of there way answering everything I asked and then sending me the legs for a higher bed at no cost.
My next bed will be hotshoppa again as it’s the best bed I’ve bought, even from really expensive brands that I’ve previously bought .
Super happy with our Superking bed, very comfy
I purchased a new mattress from Hotshoppa and it has been amazing! I've been using it for over 3 months now, and I couldn’t recommend it enough. I used to wake up with body aches every morning, and I thought it was just part of life. However, this new firm mattress has really helped alleviate those aches, and I’m finally getting good sleep. If considering a new mattress, definitely recommend
The Milano Royale in white leather has uplifted the look of our room & home! We will surely purchase again with Hotshoppa as they offer great service & fast delivery.
camilla coastal vibe soft cream colour really on trend. love the look and feel. luna-lux mattress also highly recommended. thx hotshoppa 😘xo
Best purchase, my favourite piece of furniture in the house. So elegant and classy! Hubbys 6”4 and we had already been through two beds in 6 months that had broken on us from poor quality so I was specifically looking for a king bed that had double support under the mattress, as well as something that matched our other velvet feature pieces in our home! The Mayfair fit the description, hubby was skeptical going online vs instore, but the Mayfair from hotshoppa arrived to our regional location in qld the following week!!! The hotshoppa team were AMAZING to deal with!! Their customer service is above and beyond 💕 the Mayfair itself is quality made and I’m so in love with it! Best purchase ever!
I was certainly hesitant to buy online, especially never having a “box mattress” before but pleasantly surprised! The quality is amazing, mattress is perfect! We ordered firm and glad we did! The velvet on the bed is so soft and the gold legs are sturdy!
Order took 9 business days to arrive to Perth (as accurately advised on the website)
Customer Service is incredible! I placed an order and immediately after realised I ordered the wrong bed frame. I emailed and queried if I could change my order and pay the difference; knowing I’d made the error I wasn’t sure but very quickly they replied, sent me an invoice for the difference and my order was updated! I was so happy!
I wanted the extra tall bed head so we could sit up in bed and watch tv.
I was certainly hesitant to buy online, especially never having a “box mattress” before but pleasantly surprised! The quality is amazing, mattress is perfect! We ordered firm and glad we did! The velvet on the bed is so soft and the gold legs are sturdy!
It was fairly easy to assemble, the legs were a little difficult; lifting up a super king bed wasn’t easy but manageable. I built by myself (26yr old female) in about 1 hour.
The boxes arrived a little ripped but nothing inside was damaged.
The delivery website was accurate and easy to track on delivery day.
We are so glad we grabbed the 70% off sale and highly recommend to anyone!
Our room is 4m wide and the bed fits perfectly!
