Order took 9 business days to arrive to Perth (as accurately advised on the website)
Customer Service is incredible! I placed an order and immediately after realised I ordered the wrong bed frame. I emailed and queried if I could change my order and pay the difference; knowing I’d made the error I wasn’t sure but very quickly they replied, sent me an invoice for the difference and my order was updated! I was so happy!
I wanted the extra tall bed head so we could sit up in bed and watch tv.
I was certainly hesitant to buy online, especially never having a “box mattress” before but pleasantly surprised! The quality is amazing, mattress is perfect! We ordered firm and glad we did! The velvet on the bed is so soft and the gold legs are sturdy!
It was fairly easy to assemble, the legs were a little difficult; lifting up a super king bed wasn’t easy but manageable. I built by myself (26yr old female) in about 1 hour.
The boxes arrived a little ripped but nothing inside was damaged.
The delivery website was accurate and easy to track on delivery day.
We are so glad we grabbed the 70% off sale and highly recommend to anyone!
Our room is 4m wide and the bed fits perfectly!